Professional Dispatch & Emergency Coordination

Asterix Fire & Rescue operates a dedicated 24/7 Dispatch & Coordination Centre for emergency reporting, response activation and incident coordination.

Every reported incident is assessed, logged and coordinated according to the information available, incident severity, operational resources and responder safety.

Emergencies can be reported via:
  • 24/7 Emergency Line: 015 590 8911
  • WhatsApp: 079 624 2809
  • Namola App
  • AURA
  • iER App

Where additional resources are required, Asterix assists with the activation and coordination of relevant emergency services and response partners.

REPORT AN EMERGENCY

Who We Are

Asterix Fire & Rescue is the operational identity of Asterix The Long Firefighting Dog NPC, a registered South African Non-Profit Company based in Tzaneen, Limpopo.
We provide professional fire, rescue and emergency response services supported by structured dispatch, trained responders, specialised equipment, pre-incident planning and emergency coordination.
Our operational capabilities include:
  • Structural fire response
  • Veld, wildland and forest firefighting
  • Vehicle fire response
  • Motor vehicle accident response
  • Rescue and emergency support
  • Basic medical first response within trained limits
  • Emergency dispatch and coordination
  • Asterix Priority Membership for residential, commercial, industrial, accommodation and school properties
  • Fire-safety inspections and preparedness services
  • Fire risk assessments, evacuation planning and drills
  • Pre-incident property planning and emergency coordination

Asterix works alongside relevant Fire Services, EMS, SAPS, Traffic Services, Disaster Management and recognised response partners where additional resources or statutory services are required. Where an incident falls under statutory or established incident command, Asterix operates within the applicable command structure.

ABOUT ASTERIX FIRE & RESCUE

Emergency Apps – Get Help Faster

AURA

Namola

iER

Areas we Serve

Our primary coverage area includes Greater Tzaneen and Greater Letaba.
Relevant areas may include:
  • Tzaneen
  • Haenertsburg
  • Letsitele
  • Modjadjiskloof / Duiwelskloof
  • Mooketsi
  • Gravelotte
  • Tarentaalrand
  • Agatha
  • Wolkberg
  • Soekmekaar